HELP

Q: What do I do if I get an error when trying to check out?
A: First, make sure you have entered all of the mandatory information. Then, if you are still having trouble, we provide customer service at: 501.376.0446 M-F, 9-4 CST.

More questions are answered on our FAQ page.

HOW TO ORDER

ONLINE
When you find an item you want; simply add it to your shopping cart. To view items in your cart, press the view shopping cart icon/button. From this screen you can change quantity or delete items from your cart. Once you have the items you want in your cart, press checkout button. Please fill in all the mandatory areas on the screen. Then complete the checkout process. If you are having trouble, we provide customer service at: 501.376.0446, M-F, 9-4 CST.

MAIL ORDERS
We will accept money orders and personal checks (10 day waiting period) via mail. Mail your orders to:

Walk-Winn Plastic Co., Inc.
1801 Scott Street
Little Rock, AR 72206

Make sure you include a shipping address and a phone number. Keep in mind that orders paid with personal checks may take up to two weeks to process. Money orders are faster. All payments must be in U.S. funds.

SHIPPING
Most orders are packed same or next day. We strive to have all items shown in our store in stock. Should any item be out of stock we will contact you either via email or phone to let you determine what you want to do.

We ship via UPS Ground unless otherwise noted in your order details. If you want to order by mail, please call for a quote if you need express shipping.
501.376.0446 M-F, 9-4 CST

HOW TO RETURN/EXCHANGE AN ITEM
Please call 501.376.0446 before you return your product. Once a return has been authorized, please return the product to us with a note describing the problem along with a check/money order for $6.95 for return shipping and we will repair or replace the product at our discretion. Our address is:

Walk-Winn Plastic Co., Inc.
1801 Scott Street
Little Rock, AR 72206 

SECURITY
Here at Walk-Winn Plastics Co., Inc., we take your privacy very seriously. Throughout your shopping you may choose to give us information about yourself in a number of different places. Because we appreciate the trust that you place in us by doing so, we will never rent or sell any of your information to a third party. We want to give you a worry-free ordering experience. That's why this site uses Secure Server Technology (SSL 3.0) which encrypts all of your personal information as it travels through our shopping cart network.

Throughout our website and when you enter your credit card information you will notice that you are on a secure website. To further enhance security, documents from phone orders are regularly shredded.

Your email address is used only to send transaction, shipping, and tracking information. If you are interested in hearing from is via email, please sign up for our newsletter. A few times a year we may send an email notifying you of any important changes. Traditionally we mail out a holiday message notifying you of our holiday schedule. We do not share your email address except to the extent necessary to provide the service. WE NEVER SELL YOUR EMAIL ADDRESS!